(888) 414-3292

Homeowners' pick for heating and cooling across northeast Ohio and the Western Reserve

Heat Pump Repair in Columbus, OH — Book a Visit Today

When a heat pump runs constantly in January and the house still sits at sixty-two, something in the defrost cycle or the refrigerant side usually needs attention. We do heat pump repair for Columbus homes, including the ones where the auxiliary heat has quietly been carrying the whole load and nobody noticed until the bill arrived. Ohio winters put heat pumps through hundreds of defrost cycles, and worn reversing valves, bad sensors and iced coils all show up eventually. Check that nothing is packed against the outdoor unit, then call us or use the quote form and tell us what the indoor air feels like.

Call (888) 414-3292
  • A real person answers
  • Open 7 days
  • Written quote before work starts

Taking calls until 5:00 PM ET

Heat Pump Repair technician working in Columbus, OH
Heat Pump Repair technician in Columbus, OH

Common heat pump faults in Columbus homes

  • Air from the vents feels cool even though the heat is on Reversing valve stuck in cooling, low refrigerant charge, or auxiliary heat not staging in
  • The outdoor unit is buried in ice and stays that way Defrost control board, defrost sensor or thermostat failure, or a dead outdoor fan
  • It runs all day and never satisfies the thermostat Undercharge, dirty outdoor coil, compressor losing capacity, or oversized backup heat lockout settings
  • Loud bang or whoosh when the system switches modes Reversing valve slugging or a refrigerant charge and metering issue
  • The furnace and heat pump seem to fight each other Dual-fuel changeover wiring, outdoor sensor, or thermostat configuration

Search for it as heat pump repair or heat pump service and you land in the same place: one visit, one written quote.

Columbus coverage

From Columbus we also cover Dublin, Westerville, Hilliard, Grove City, Gahanna, Worthington, Reynoldsburg, Pickerington, Upper Arlington and Delaware.

Other repairs we do in Columbus

Heat Pump Repair in cities near Columbus

heat pump repair across the region → · Columbus service directory →

What homeowners in Columbus get from an independent HVAC company

Trusted ComfortBig-box repair chainsHandyman listings
Quote in writing before a wrench comes out
A real person answers, 7 days a week
All major brands, gas and electric
Independent, no manufacturer quotas
Local techs who know the housing stock

What you get on every job

You approve a written quote first

Covering 60 cities across Indiana, Kentucky, Michigan and 4 more.

Phones answered by people

Open 7 days, 8:00 AM to 5:00 PM ET.

Independent of every manufacturer

Carrier, Trane, Lennox, Goodman and more. We are not an authorized dealer for any of them.

Heat Pump Repair in Columbus — quick answers

Why is my heat pump blowing cool air in winter?

Usually the reversing valve is stuck in cooling, the charge is low, or the backup heat is not staging in. It can also be a normal defrost cycle, which lasts a few minutes. If it lasts longer, call us for heating repair.

Is ice on the outdoor unit normal?

A light frost that clears every hour or so is normal. A solid block of ice that never melts means the defrost cycle is not working, often a sensor, board or fan motor. Shut the system off at the thermostat and call us.

Can you repair my heat pump or does it need replacing?

Most heat pumps are worth repairing. We look at the age, the failed part, the condition of the compressor and coils, and whether the refrigerant is still available, then give you both options and what we would do.

What is a dual-fuel system and why does mine short cycle?

Dual fuel pairs a heat pump with a gas furnace and switches between them at a set outdoor temperature. Short cycling usually traces to changeover wiring, a failed outdoor sensor, or thermostat settings that do not match the equipment.

How soon can you get to my house in Columbus?

Call us and we will give you a straight answer on the next available window rather than a vague promise. During a July humidity stretch or the first hard freeze, no-heat and no-cool calls stack up fast, so the earlier in the day you reach us the better your odds of same-day service. If you are waiting, it is fine to check thermostat batteries and settings, look for a tripped breaker, swap a dirty filter, and clear leaves or grass clippings away from the outdoor unit.

How it works

  1. Step 1

    Tell us the symptom

    Call or fill in the quote form and describe what changed. Warm air, no air, a smell, a noise, a breaker that keeps tripping. Details on the phone shorten the visit considerably.

  2. Step 2

    We diagnose on site

    A technician checks the thermostat, airflow, electrical connections, the outdoor unit and the heat exchanger side before naming a cause. You get the finding in plain words, not a parts list you cannot read.

  3. Step 3

    You approve the repair

    We explain what failed, what it takes to fix it, and what happens if you wait. Nothing gets replaced without your say so. Most common repairs are handled the same visit.

Call (888) 414-3292
  • A real person answers
  • Open 7 days
  • Written quote before work starts

Why homeowners call us

  • Old housing stock is normal hereBasements with converted octopus trunk lines, ducts retrofitted around joists, returns that were never sized right. We work in these houses constantly and we size the repair to the house you actually have.
  • Long heating seasonsFurnaces in this region run hard from October into April, and lake effect stretches it further. We know what wear looks like at that mileage, from cracked igniters to blower motors that have been dragging for two winters.
  • Cooling and heating bothOne crew for air conditioning repair and heating repair. The same ductwork moves air in July and January, so a technician who understands both sides catches problems a single-season contractor tends to walk past.
  • Plain talk about repair versus replaceSometimes a part fixes it for years. Sometimes you are putting money into a system that is done. We tell you which one we think you are looking at and why, then leave the decision with you.
  • All major brands, gas & electricIndependent service on Carrier, Trane, Lennox, Goodman, York and the rest.
  • Straight answersNot worth fixing? We say that out loud, and often it saves you the visit fee.

Heat Pump Repair in Columbus

Gas & electricBoth
All major brandsYes
Written quotesYes
Open7 days

The longer it sits broken, the more it takes from you

Describe the fault, approve the written quote, get it fixed. Starting takes about a minute.

  • A real person answers
  • Open 7 days
  • Written quotes
  • All major brands
  • Gas & electric
Call (888) 414-3292

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